Sellers on Amazon have the choice of either manually or automatically editing customer feedback and product reviews.
Many third-party sellers prefer to use Amazon feedback software to automate the process of soliciting customer feedback and product reviews from their customers.
If you’d like to automate the process of collecting customer feedback, there are numerous software solutions available.
For Amazon merchants, Feedback Five and Feedback Genius are two of the most popular feedback software options.
To begin, let’s explore FeedbackFive Pricing Plans.
Amazon feedback and customer reviews can be managed more effectively with FeedbackFive, a piece of software developed by Ecom Engine.
Small-business owners will be happy to hear this. Only one user is allowed on the free plan, which includes 50 emails per month and two campaigns.
Because there is no plan between 1,500 and 8,000 emails, any seller with a reasonable volume of sales will have to pay at least $59.99 each month.
Unfortunately, many of the software features you’ll want are only accessible on the Pro and Enterprise levels. As a small seller, you’ll find this an issue if your monthly feedback software budget is less than $29.99.
Only the Pro and Enterprise plans offer the following extras:
There is a free trial offered by FeedbackFive, but there are no further specifics on how long the free trial period is or if you need to enter your credit card information available on the website.
For those looking for a user-friendly solution, Feedback Five’s interface may not be as user-friendly as some other options.
Feedback Genius automates emails and tracks Amazon customer reviews. This application gives you full control over Amazon product reviews. Feedback Genius. Trial.
A popular feedback tool for Amazon sellers is Feedback Genius, With this software, you can “politely ask for feedback, reviews, and more” This software is owned and marketed by Seller Labs.
The good news is that you can get a free 30-day trial of the software.
Pricing begins at $10 per month for monitoring solo customer reviews, and $24 per month for monitoring 2,000 emails and 50 ASINs.
The distinction between reviews and feedback. Feedback is solicited, whereas reviews are not. Feedback is usually kept internal for improvement unless it's favorable and becomes a testimonial.
Feedback Genius automates emails and tracks Amazon customer reviews. This application gives you full control over Amazon product reviews.
As a general rule, you have the option of using any of the available software. You need to figure out how much money you have, what features you need, and which software would provide you the best return on your investment.
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