How to Fix Internet Explorer has Stopped Working

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Your Internet Explore keeps crashing, doesn’t it?

People who prefer secure web browsing over fancy elements use Internet Explorer even though there are more advanced browsers available on the web.

But sometimes it stops working. When that happens, you have no other option than restarting the browser.

Have you ever wondered; why does Internet Explorer stop working? I know you might have asked this multiple times and badly want a solution.

Don’t worry! I am going to help you fix Internet Explorer not responding issue.

How to Fix Internet Explorer has Stopped Working?

In this article, I will give you multiple fixes. You can follow each one of them given that the issue happens due to more than one reason.

Reset Internet Explorer Settings


Whenever you encounter Internet Explorer stopped working problem, you can try resetting the browser. Follow the steps given below to do the same.

Step 1: First, you have to open Internet Options from Control Panel. You can do it quickly by using the search facility of the start menu.

Step 2: When you open internet options, you have to access the tab named Advanced, which is placed as the last one.

Step 3: Have a look at the bottom of the tab. Can’t you see a Reset button under Reset Internet Explorer settings? Just click it.

Step 4: You will be asked for confirmation. Don’t worry! Nothing happens to your computer. Resetting brings Internet Explorer to a state it had been when you bought the computer for the first time.

Press Reset here. There you go! I recommend you restart your computer once the resetting process finishes.

Note:- You can use Task Manager (Ctrl+ Shift+ Esc) to kill Internet Explorer (iExplorer) in order to bring your computer back to a normal state.

Run Internet Explorer with No Add-Ons


Sometimes, your browser add-ons may cause the issue. Internet Explorer allows us to run it without any add-ons.

Open run dialogue box first. You can use Win key+ R for the same. Then, enter the following into the given field and press Enter.

iexplore.exe –extoff

What you get here is an Internet Explorer window without any add-ons. Spend some time browsing websites you usually do with this Explorer window.

Does it crash?

If it doesn’t, you should know that one of the add-ons is causing Internet Explorer stopped working problem.

How can you remove add-ons?

Open Internet Explorer and hit Alt+ X. You will get a list of add-ons. It is possible to disable or remove whatever you want.

Re-register Faulty Files


I hope you are getting efficient solutions to how to fix Internet Explorer has stopped working question. The best thing about this error is the notice displays the name of the corrupted files most of the times.

You can re-register those faulty files to fix the problem. Let me tell you how to find the name.

Whenever you get an error message about Internet Explorer not working, you have to press on View problem details button.

You will get details about the error once you do it. Have a look to the right of Fault Module Name. Most of the times, you can see the name of a dll file there. (Sometimes, flash also).

Now you have to re-register the dll file. Consider that the faulty module is ntdll.dll. In order to re-register the file, you have to open Run dialogue box (Win key+ R).

Then, enter regsvr32 ntdll.dll. There you go! You should replace the ntdll.dll with the one you notice on your screen.

In case any missing dll file issue arises, you should try downloading it from online.

Resetting Security Zone


Internet Explorer included different Security Zones. The Internet Explorer has stopped working windows may occur due to wrong Security Zone configuration as well.

So here, I will help you reset security zone.

Step 1: First, you have to access Internet Options. Hit the Start button and search for Internet Options. There you have it.

Step 2: You should navigate to the Security tab (the second one). Can’t you see Reset all zones to default level button? Click it.

Don’t forget to restart Internet Explorer. If security zones are the cause of issue, you can see it eliminated.

Make HTML5 as Default Player for Streaming


Internet Explorer is known to have issues with Flash player. So, you should move on to HTML5 player.

Before you update to the efficient player, you have to make sure that you are running IE11. In case you don’t, it is high time you must upgrade.

Visit this link

On the bottom of the page you get after clicking the link, you can see The HTML5 player is currently used when possible. Don’t hesitate to turn that on.

If you are constantly getting Internet Explorer stopped working error while playing YouTube videos, you must follow the fix given above.

Disable/ Enable Software Rendering


Software rendering sometimes cause the problem. You can reverse the setting to solve Internet Explorer keeps crashing.

You need to open Internet Options. Have a look under Resetting Security Zone section to know how you can open it. Then, go to Advanced tab.

You can see Use software rendering instead of GPU rendering there. Just reverse the option. If it is turned on, turn it off. In case you see it in the activated state, don’t hesitate to deactivate it.

Just hit Ok and you are done.

Wrapping Up

I hope you know how to fix Internet Explorer has stopped working issue now. If you still face the same problem even after applying all the fixes I have given above, you can drop a comment here. I will reach out to you at the earliest with another solution.

You know what? Sometimes, resetting your IP may solve Internet Explorer not responding problem. Open commend prompt and enter netsh int ip reset. That’s it.

Have you ever got this issue? How did you fix it? Let me know in the comment section down below. And, I appreciate if you share this on social media.


Aishwar Babber is a passionate blogger and a digital marketer. He loves to talk and blog about the latest tech and gadgets, which motivates him to run GizmoBase. He is currently practicing his digital marketing, SEO, and SMO expertise as a full-time marketer on various projects. He is an active investor in NewSmartWave and ImageStation.

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