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Cloudways Review 2023: Is It Good Cloud Hosting Provider?

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If you’re eager to discover managed cloud internet hosting, then CloudWays is a possibility you simply can’t ignore.

As the title suggests, CloudWays helps with a variety of cloud-based internet hosting. It’s primarily based out of Malta and first began in 2011.

In this review of Cloudways, you are going to explore its features, pricing, pros, and cons, etc.

From thereon, CloudWays has revamped lots of its companies and has made appreciable progress to steer the baton of cloud-based internet hosting suppliers.

I discovered CloudWays gives an inventory of versatile companies.

To call a number, CloudWays helps with WordPress internet hosting, Magento internet hosting, PHP internet hosting, Laravel hosting, Drupal internet hosting, Joomla internet hosting, WooCommerce internet hosting, and PrestaShop internet hosting.

Its absolutely managed internet hosting ensures excessive velocity, excessive efficiency, reliability, safety, and infrastructure-pushed companies. A number of cloud infrastructure suppliers can be found right here.

This does appear attention-grabbing, isn’t it? Nicely, maintain on there may be extra to this.

Nicely, maintain on there may be extra to this.

cloudways review

CloudWays Uptime and Reliability

CloudWays is totally pushed by cloud-based infrastructure. To my disbelief, CloudWays ensures to maintain virtually 100% uptime.

Some additional analysis about their infrastructure revealed that CloudWays gives devoted assets which might maximize the efficiency.

It has around the clock monitoring which ensures the servers are continuously monitored. CloudWays has auto-healing managed servers. Each time there are points, the servers are mechanically restarted.

I discovered this particularly reassuring since I don’t must maintain questioning if my website would go down out of the blue.

The redundant and self-healing infrastructure makes the companies extra dependable. There are steady and automated backups taken. That is additionally enabled with on-demand backups.

General, I might say relating to uptime and reliability CloudWays covers a lot of the vital points which only a few internet hosting companies do.

CloudWays Performance

Cloud-based companies give higher efficiency, which is a identified truth. Nevertheless, CloudWays offers good efficiency in addition to velocity.

Whereas I’ve already talked about about their uptime, I wish to throw some gentle about CloudWays efficiency.

The devoted assets together with a well-built caching mechanism give a secure efficiency. CloudWays makes use of Redis which improves the efficiency of the database.

The opposite parts corresponding to Apache, Nginx, Varnish present higher efficiency. For WordPress internet hosting, it makes use of Breeze which is a plugin that may present higher efficiency utilizing environment friendly caching.

Now, that is what I name a superb mixture of technology-driven parts added to present the best efficiency.

CloudWays inbuilt CDN is used with SSD drives to enhance efficiency. For PHP surroundings it allows PHP-FPM which improves load instances in PHP primarily based surroundings.

The servers inside CloudWays infrastructure are repeatedly optimized to supply quicker velocity and higher efficiency.

Lastly, I wish to spotlight that, CloudWays very intelligently makes use of varied applied sciences to supply quicker velocity and higher efficiency.

CloudWays Safety

After we talk about cloud-based programs, we simply can’t ignore safety. So how good is CloudWays when it comes to safety?

To begin with CloudWays gives devoted OS degree firewalls. It allows 1-click Let’s Encrypt SSL set up.

I do agree these are primary security measures. Nevertheless, CloudWays gives some extra security measures.

Few different security measures embody IP whitelisting to permit entry to SSH and SFTP. The OS and firmware are repeatedly upgraded with safety patches.

You may add an additional layer of safety by utilizing their two-factor authentication.

I might admit, a superb set of security measures is what makes CloudWays safe over cloud infrastructure.

How easy is CloudWays to use?

Subsequent let me present your extra particulars about CloudWays dashboard.

CloudWays enables you to avail its 3-day free trial which will get activated put up verification. Getting began with their dashboard is easy.

At a better degree, I discovered this easy.

This provides you the choice to decide on completely different cloud suppliers. Together with this, you possibly can customise it primarily based in your requirement.

You may select from completely different server areas. From right here you possibly can allow or Disable Add-ons.

The dashboard lets you handle purposes, servers, and create groups and tasks for higher collaboration.

Not many internet hosting suppliers take into account workforce collaboration and having this characteristic embedded inside the dashboard makes CloudWays a superb possibility.

The CloudWays WordPress Migrator enables you to shortly migrate a number of WordPress web sites. CloudWays lets you could have a separate staging surroundings which may be cloned.

General my expertise utilizing CloudWays is that it has easy, revolutionary and out-of-the-box options enabled inside the dashboard and all of that is simple to make use of.

CloudWays Customer Support

CloudWays has a 24/7 dwell chat. I attempted their dwell chat possibility. That is certainly around the clock and the shopper help consultant present fast solutions to all queries.

To discover additional, I attempted their dwell chat possibility and that is equally interesting.

It additionally has a 24/7 ticketing system which helps you to add tickets to your queries. CloudWays is supported with an exhaustive data base which covers a variety of subjects.

CloudWays is backed with good neighborhood help. For those who nonetheless wish to discover extra help, then CloudWays has its personal subject specialists who assist customers with migration, setup, troubleshooting, and upgrades.

Having used CloudWays, I by no means discovered myself frantically trying to find tutorials or guides. It’s all available.

CloudWays gives CloudwaysBot Channels which might present a number of notifications.

CloudWays Plans and Pricing

cloudways pricing

Most customers really feel devoted managed cloud-based internet hosting will at all times be costly or somewhat not very finances pleasant. Opposite to this perception, CloudWays is definitely finances pleasant in lots of points.

Let me clarify this higher by illustrating their pricing mannequin.

CloudWays retains a technique Pay as you Go, which implies you pay just for the assets you eat. The add-ons, migration, help is included inside the service.

It doesn’t have any locking interval and you’ll scale your purposes with no limitations. The plans mean you can select between the completely different cloud suppliers.

These configurations are utterly customizable, thereby conserving it successfully priced.

CloudWays Features

CloudWays offers you a lot of the primary in addition to lots of different options. It has a free trial, free migration, 24/7 help, and help with CloudwaysBot Channels.

It consists of a number of add-ons corresponding to Rackspace electronic mail, SMTP, DNS, Utility improve, Cloudways API, to call a number of.

Its help for a number of internet hosting is a degree which I’ve already highlighted.

CloudWays has one-click backup and restoration, cron job supervisor, WP-CLI preinstalled and good help for collaboration with workflow creation.

General, I might spotlight that CloudWays isn’t overly characteristic packed, however on the identical time gives helpful primary and superior options.

Is Cloudways Good for High-Traffic Websites?

Here are some of the best features of Cloudways that make it an excellent option for high-traffic websites as well – 

HTTP/3 Support with Cloudflare:

The subsequent development of the HTTP protocol is HTTP/3. By activating the Cloudflare Enterprise add-on on top of your Cloudways hosting, you will be prepared for the expansion of HTTP/3 browser compatibility.

HTTP/2 Supported Servers: 

Cloudways’ servers support HTTP/2, which expedites communication between web servers and clients dramatically.

Pre-configured PHP-FPM: 

PHP-FPM drastically accelerates your website and improves your PHP environment’s loading times by using much quicker procedures.

Free Magento Full Page Cache: 

Built-in Full Page Cache provides one of the quickest hosting stacks available. It dramatically enhances Magento 1.x shops’ performance.

Redis Support: 

Enabling Redis increases database performance. When used with Apache, Nginx, and Varnish, performance is unparalleled.

Free WordPress Cache Plugin: 

Breeze is designed in-house to provide superior WordPress performance compared to all other plugins on the market. Breeze is pre-installed on Cloudways at no cost and offers simplicity.

Auto-Healing Managed Cloud Servers: 

There is no need to be concerned about your website collapsing. Restarting the server automatically resolves the majority of server problems.

Dedicated Environment: 

All Cloudways-deployed servers have dedicated resources. In contrast to the constraints of shared hosting, their dedicated environment maximizes server and application performance.

PHP 7 Ready Servers: 

All of their servers support PHP 7.3. PHP 7 is reportedly much quicker than its predecessor.

Built-in Advanced Caches:

They provide an optimized stack with ready-to-use caches, such as Redis, Nginx, Varnish, and Memcached to quicken response time.

SSD-Based Hosting: 

SSD drives are three times as fast as traditional hard drives, allowing for stunning performance and decreased page load times for dynamic websites.

Cloudflare Enterprise CDN: 

Compared to a conventional CDN, activating Cloudflare Enterprise significantly increases performance. The tiered cache reduces latency, loading time, and bandwidth costs while expediting the global delivery of your content over a network reserved for businesses.

Backup and Restoration on Cloudways

There are three different types of backups you can do with Cloudways – 

Local Backups:

It duplicates the most recent data backed up using the preceding techniques and saves it on your server.

Cloudways’ Backups service is not free, but they charge $0.033 per GB of backed-up data, equivalent to £2.43. When purchasing a Cloudways hosting plan, a backup service is required. The backups are kept on a server for improved recovery management.

Using their Restore Service, you may restore your backups with a single click while discussing Restoration. Simply choose the desired version and click Restore. The number of entries kept in the backup is determined by the choices you specified.

On Demand Backups:

Before executing an essential modification to your website, you may manually generate a backup of the database and files.

Scheduled Backups: 

It refers to the automatic backups that Cloudways Hosting does. You may, however, modify the backup options as you see fit.

Cloudways has included a Server Recovery tool that allows you to recover a deleted server within 15 days!

Cloudways Academy

They examined the 24/7/365 customer service they provide to all of their customers. Among several enhancements, the Academy has implemented — a new approach to upskilling its Support Team.

As they virtually quadrupled the size of their Support Team in the previous year, they need a comprehensive, repeatable training program for new hires (and sharpen the skills and knowledge of their existing team members). Through the Academy’s courses, their employees get a comprehensive grasp of the Cloudways Platform, its technological environment, and customer support abilities. As new members of the Support Team complete Academy courses, they become qualified to address a greater variety of customer support inquiries.

Like Udemy and Coursera, the Academy launched in April 2018 and provided multimedia courses. There are now six courses accessible to Support Team employees, and work is ongoing to develop more courses.

They begin developing new courses by determining what will be beneficial to you. Every client inquiry is classified, and they graph the patterns. This helps us choose where to concentrate their next Support Team training to serve clients like you. New topics are developed based on actual help requests.

Academy classes might last between four and five hours depending on the difficulty of the subject matter. Courses might relate directly to a feature of the Cloudways Platform or encompass many features or functions. Each course consists of many courses, tests, and at least one final project.

There are two primary categories of Academy courses: technical and professional. Professional courses offer skills that enhance how individuals respond to inquiries, clarify problems, and provide customer service. Cloudways Platform expertise is cultivated via technical training.

Additionally, technical courses extend beyond the Platform, often addressing a subject from four perspectives:

Expertise with hosted apps such as WordPress and Magento

How the applicable technology is deployed on their infrastructure and server level.

A customer’s perspective on the subject, focusing on the Cloudways Platform.

Fundamental principles and technological aspects

As an example, consider the SSL fundamentals course. This section begins with a comprehensive conceptual explanation of TLS (Transport Security Layer) and SSL (Secure Socket Layer), their origins, and their operation. The origins of applicable worldwide standards and the applicable Internet Engineering Task Force (IETF) procedure are covered.

You may examine the various SSL and TLS protocols and versions, the numerous SSL certificate authorities, and more. With this conceptual and technological foundation in place, they move on to implementing SSL and TLS on the Cloudways Platform. This is what their clients perceive about SSL and TLS.

Finally, they examine the server architecture underneath the operating system. This instructs team members how SSL and TLS activities on the Platform influence server-side components. By the conclusion of the training, their Support Team members will be able to do much more than assist with SSL certificate management on the Cloudways Platform. They comprehend what is occurring on your servers and how to resolve unforeseen issues. There is no guessing or scrolling since they are immediately aware.

Support Team employees are enrolled in Academy courses through their Learning Management System when they are added to the system. In each scenario, they have a certain amount of time to finish the course.

Academy courses must monitor team members’ progress as they study. Every course includes a minimum of one quiz. Team members must pass each question before proceeding.

Each quiz has a limited time restriction, and the question sequence and multiple-choice responses are random. For lesson-based quizzes, the pass mark is 95%, and retakes are restricted. The only way to pass is to study diligently. The final examination must be passed with a score of 100 percent. Consequently, when you speak with a member of their Support Team, you will be connected to someone who is wholly suited to assist you.

Team members do not arrive unprepared on the factory floor. They move gently into their support position, one subject or area at a time. As a result of the chat system’s categorization of questions, only qualified individuals are assigned to conversations. New team members begin by managing a single issue, which gives them an understanding of how their support operation works. Additionally, they get expertise with consumers and no longer feel out of their depth. Over time, team members complete training on more subjects, boosting their ability to respond to various chat inquiries.

Although the Academy has concentrated on themes for which they get the most consumer inquiries, there is more to be covered. Another long-term objective is to increase the Support Team’s product expertise before receiving client inquiries. A brief Academy course is also included every time a new or updated Cloudways Platform feature is released. This provides the team with an excellent method for comprehending Platform updates and answering queries that would have taken us off guard.

Moreover, their expanding collection of professional (non-technical) courses addresses the human aspect of customer support. They educate students in tactfully managing obstacles, asking the appropriate questions, customer empathy, communication, customer service delivery, etc. 

Their Support Team has never been in a better position to address consumer concerns. The Academy has been instrumental in their vast growth of skills. It will continue to help them assist you over time.

Cloudways Refund Policy

Cloudways, unlike other hosting services such as A2 Hosting or Bluehost, does not offer a Refund Policy.

However, a 3-day free trial is available without requiring a credit card. This is useful for testing their services to see whether you need them.

CloudWays Pros & Cons

CloudWays gives some unbeatable options. Its budget-friendly method the place that you must pay for what your use is definitely a character you can not miss.

With its managed cloud internet hosting, you can’t solely avail its internet hosting but additionally a number of add-ons which include no added value.


  • Configurable servers
  • Good security measures
  • Around-the-clock buyer help
  • Inexpensive plans
  • Helps a number of internet hosting


  • The sign-up and verification are time-consuming
  • Doesn’t have a standard cPanel, not unlike most internet hosting platforms
  • Requires some primary technical experience to start out utilizing their cloud internet hosting

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Closing Verdict 2023

CloudWays offers 24/7 help, a free trial, free migration, and tons of different options. The servers may be configured as per your requirement.

Scaling of present infrastructure is simple with CloudWays. Its newest infrastructure applied sciences give a superb mix of velocity and safety.

In relation to uptime, efficiency, reliability, and safety, CloudWays does show to be a good possibility and price-making attempt. With no second ideas, CloudWays is an alternative you simply can’t miss.

Sonia Allan

Sonia Allen is a freelance content writer and a senior SEO and content marketing analyst at Digiexe, a digital marketing agency specializing in content and data-driven SEO. She has more than seven years of experience in internet marketing & affiliate marketing. She likes sharing her knowledge in a wide range of domains ranging from eCommerce, startups, social media marketing, making money online, affiliate marketing human capital management, and much more. She has been writing for several authoritative SEO, Make Money Online & digital marketing blogs on these authority websites like AffiliateBay, and and SchemaNinja

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