You can reach out to SBICard customer care through various channels like
If you are an SBI cardholder, you can apply for any service or initial level complaint, then the best way is to use the Mailbox option in your mobile app or SbiCard dashboard after login at the website. Because the SBI Card support team responds quickly to Mailbox queries.
First time applicants can check the application status by visiting the sbicard website.
You can also tweet to their Twitter handle with a ticket number if you don’t get any satisfactory resolution.
For quick details about card balance, credit limit available or last payment status you can try their Missed call and SMS service.
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You can contact SBI Credit Card customer care on any of the following numbers –
| 1860 180 1290 (Local call charges applicable) | 1860 500 1290 (Local call charges applicable) | 1800 180 1290 (Toll Free) |
You can also use your local STD code and call on 39 02 02 02.
For example, if you live in the New Delhi region, you can call by adding “011” in the prefix that is 011-39020202.
Check out – HDFC credit card customer care details
You can also give a missed call number to their enquiry number and you’ll get required details through SMS.
| Information Type | Helpline Number for Missed Call |
| Balance Enquiry | 8422845512 |
| Available Credit and Cash Limit | 8422845513 |
| Reward Point Summary | 8422845514 |
| Last Payment Status | 8422845515 |
To contact SBI credit card customer care through SMS, you can type text message HELP and send to 5676791 from your registered mobile number.
You can also get SMS for other services as given below.
| Information Type | SMS Format |
| Balance enquiry | BAL XXXX |
| Available credit and cash limit | AVAIL XXXX |
| Block your lost or stolen card | BLOCK XXXX |
| Last payment status | PAYMENT XXXX |
| Reward point summary | REWARD XXXX |
| Subscribe to e-statement | ESTMT XXXX |
| Request for duplicate statement | DSTMT XXXX MM (Statement Month in MM) |
XXXX = Last four digits of your SBI Card.
You have to login to contact customer service through email.
Click on the link and click on “Email us”.
Enter your registered mobile number and click on “Proceed”.
You’ll be asked to enter the SBI credit car PIN and OTP that you receive on your registered mobile number.
Once you entered the dashboard, click on “Compose” under “Mailbox” section from the left side panel.
Click on “select the category” and choose the required category from the drop down list.
Now select the sub category in the similar manner.
Write down the addtional information you want to provide and click on “Submit”.
You will get a revert back from the support team within 2 working days.
Also read – ICICI credit card customer care number
You can avail WhatsApp Connect service to check your Account Summary, SBI Card Reward Points, Outstanding Balance, make SBI Card Payments and many more.
To avail Whatsapp Connect service you can opt for the steps below –
Once registered successfully, you would get a welcome message on your WhatsApp number as below –
You can post your letter on the address below –
To
Manager (Customer Services)
SBI Cards & Payment Services Ltd.
Tower C, 12th Floor, Block 2, Building 3,
DLF Infinity Towers, DLF Cyber City,
Gurgaon -122002(Haryana) India.
Companies now take social media seriously, if you are not getting resolution to your queries, you can connect with customer support via social media channels like Twitter, Facebook.
You can contact SBI on their Twitter account – @SBICard_Connect and mention your ticket number for quick resolution.
You can also post your query on their Facebook page and get a response.
Also check out – Axis bank credit card customer care number
You can lodge your complaint at “ceo@sbicards.com” or you can go for written complaint on the address given below –
| Name | Designation | Address |
| Mr. Prosenjit Dhar | Nodal Officer | DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
If your card has been lost or stolen, call 1800 180 1290 (toll-free) or 1860 180 1290 (local call charges).
Or, you can add your local STD code and dial 39 02 02 02 to call.
If your card has been blocked, call 1800 180 1290 (toll-free) or 1860 180 1290 (local call charges).
Or, you can add your local STD code and dial 39 02 02 02 to call.
You can unblock your credit card within 3 months of your card being blocked. You can’t reactivate your card after the 3 months period, you will need to apply for a new card.
If you have over-utilized your card limit and your card got blocked.
Call 1800 180 1290 (toll-free) or 1860 180 1290 (local call charges).
Or, you can add your local STD code and dial 39 02 02 02 to call.
SBI credit card customer support is efficient and fast. The best option to reach out customer care quickly is to submit your query through mailbox available in your SBICard mobile app or via logging into website portal.
You can also tweet to SBICard Twitter handle with your complaint id or ticket number that will help you get a quick response.
SBI offers different helpline numbers to avail missed call service like for balance enquiry you can give a missed call on 8422845512.
You have to give a missed call from your registered mobile number to the provided helpline number.
When you give a missed call on the given number, you get details related to your concern as an SMS on your registered mobile number.
You can check out the table below to know various numbers with respect to the information they provide.
| Information Type | Helpline Number for Missed Call |
| Balance Enquiry | 8422845512 |
| Available Credit and Cash Limit | 8422845513 |
| Reward Point Summary | 8422845514 |
| Last Payment Status | 8422845515 |
#1. Through SBICard Website
#2. Through Mobile App
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SBI credit card customer care 7908676812