Blocking your RBL credit card is essential to prevent any unauthorized transactions. You have various options to block your card. It is essential to block your credit card as soon as possible to minimize any potential financial loss or fraud.
Reasons to Block Your RBL Credit Card
There can be various reasons to block your RBL credit card. Here are some of the most common reasons:
- Loss or theft of the credit card.
- Suspicion of fraudulent activity on the credit card.
- To prevent the card from being misused by someone else.
- To control credit card expenses or limit credit card usage.
Let’s dive into the process of blocking the RBL credit card.
5 Different Methods to Permanently Block Your RBL Bank Credit Card
There are multiple ways to block your RBL credit card. Here are the steps to follow:
#1. Through RBL Mobile App
Step #1. Login to your “RBL MyCard” mobile banking app using your MPIN.
Step #2. Go to “My Account” and then click on “Settings”.
Step #3. Go to “Profile setting” and then click on “Report Dispute or Fraud.”
Step #4. Under the “Fraud” section, you have two options: “Fraud Block or Replace” to permanently block your card and request a new one, or “Block only” to simply block your current card. Choose the option that best suits your needs.
If you want to temporarily block your RBL credit card then you can follow these steps:
Step #1. Login to your “RBL MyCard” mobile app.
Step #2. Go to “My Account>>Settings.”
Step #3. Select “Switch on/off your card” under the card settings.
Step #4. Select the “Switch off card” option to block your credit card and then click on “Save Changes.”
Step#5. Enter the OTP which is sent to your registered mobile number.
Step #6. Click on the “Proceed” button to block your card.
#2. Via Internet Banking
You can easily block your credit card via net banking in case of loss, theft, or misuse. However, before you proceed, you need to ensure that you have registered with your net banking account and have access to your credit card account.
Here are the steps to follow:
Step #1. Login to your RBL Bank internet banking account using your customer ID.
Step #2. Navigate to the credit card section.
Step #3. Select the option to block your credit card.
Step #4. Follow the on-screen instructions to complete the process.
#3. Through Customer Care
Step #1. You can call the RBL Bank customer care number – 1800 121 9050 or 022-62327777 and the SuperCard customers can call at 022-71190900.
Step #2. Inform the customer care executive about your request to block your credit card account.
Step #3. Provide all the necessary details related to your credit card, such as your card number, name, and registered mobile number.
Step #4. Specify the reason for blocking your credit card, such as loss, theft, or suspected fraud.
This will help the bank to take appropriate measures to prevent any further unauthorized transactions on your card.
#4. Block Your RBL Credit Card Via Email
You can also send a mail at ‘[email protected]’. Make sure to include all the necessary details, such as your credit card number, date of birth, and expiry date.
For RBL SuperCard customers, you can send an email to ‘[email protected]’ to request a card block. Remember to provide all the relevant information to ensure a smooth and hassle-free process.
#5. Through Visiting the Branch
Step #1. Visit the nearest RBL Bank branch.
Step #2. Request the customer service representative to block your credit card.
Step #3. Provide your credit card details and ID proof for verification.
Step #4. Follow the instructions provided by the representative to complete the process.
Remember – Once your RBL credit card is permanently blocked then it is not possible to unblock your RBL credit card. You need to re-issue a new one.
How to Report a Lost or Stolen or Misuse RBL Credit Card
If your RBL credit card is lost or stolen, you should report it immediately to prevent any unauthorized transactions. Here are the steps to follow:
#1. Contact RBL Bank Customer Care: Call 022-71190900 and report your lost or stolen card. You will receive a reference number for future reference.
#2. File an FIR: File a First Information Report (FIR) with the local police station in case of a stolen credit card. Keep a copy of the FIR for your records.
#3. Inform RBL Bank of the FIR: Inform RBL Bank immediately and provide them with the FIR copy and reference number.
#4. Verify the Blocking: Check the status of your credit card by calling customer care or logging in to your RBL Bank internet banking account. Apply for a replacement card after the card is blocked.
It is important to note that reporting a lost or stolen credit card within the first 48 hours is crucial to prevent any unauthorized transactions. The quicker you report, the better are the chances of preventing any fraudulent activity.
You may also like to read avoid 5 transaction on your credit card.
How to Replace Your RBL Bank Credit Card
To replace your RBL Bank credit card, you have a few options available:
#1. Call Customer Care: You can call the RBL Bank customer service at 022-61156300 and request a card replacement. RBL Supercard customers can call at 022-71190900. You will need to provide the necessary details related to your credit card account.
#2. Via Email: You can also request a replacement card by sending an email to [email protected]. Make sure to mention all the necessary details related to your credit card account, such as your credit card number, name, date of birth, and registered mobile number.
Once your request for a replacement card has been submitted, you will be charged a fee of Rs 200. The replacement card will be sent to your registered address within 7-10 working days.
If you have any questions or concerns about how to block your RBL credit card, please feel free to share them in the comments section below.