How to Fix iPhone Touch Screen Not Working?

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Imagine a situation in which you are replying to an important email of your client and your iPhone screen goes unresponsive suddenly. Now in this situation, you will feel like banging your phone against the wall in front of you.

But of course, you cannot do this stupidity as its one of that expensive smartphone which everyone cannot possess.

I think it is the most irritating and troubling situation. If some feature of iPhone stops working, then it can be repaired by changing the settings in the iPhone. But if your screen is not responding then what will you do in such a situation.

In this article, we will explore the reasons for the iPhone touch screen not working and also come up with solutions to fix it

iPhone is an unbeatable series of smartphones that has all technological advancements as compared to other phones. With the most influential technology and most mechanical operating system ever Apple launches its new edition of iPhone 6s.

But many iPhone 5 and 6 users have reported serious issues of the unresponsive screen at times. There have been concerns posted on online platforms like iPhone 5 touch screen not working or the iPhone screen not responding.

The sudden unresponsiveness is without any reason, and no matter how many times you touch the screen, it will not respond. In other words, your iPhones seem to come at a total halt.

iPhone screen not working is the most thought-provoking and exasperating problem that an iPhone user may come across. It is because the user interface of the iPhone has been created around the device’s multi-touch screen.

The touch feature is the main way of communication between you and your phone. If the touch only stops working, everything comes to an end. Sometimes a part of the screen doesn’t respond and at times, the whole screen goes unresponsive.

In most circumstances the problem ascends due to the LCD screen, however, sometimes concerns are related to proper cleaning and restarting of connectors of the instrument.

iPhone Touch Screen not Working?

Apple customers have a common concern that is touch screen not working (iPhone). There can be several reasons why an iPhone screen won’t work; there are certain things the users must check if they are facing such a problem.

Other than cleaning and restart matters, the contact of water and accretion of dust and other particles are also causes of screen unresponsiveness.

So, now you have to work on solving the matter of iPhones’ screen. Remove the screen guard of your iPhone as it might be hindering the screen from working properly. If that doesn’t solve your issue then follow the steps given below:

  • Clean the screen with the soft and damp cloth used for cleaning glasses as dust can also be the prime reason for obstructing the screen from working.
  • Resume your instrument by pressing and holding the Sleep/Wake button till the red slider seems. Shift the slider to turn your iPhone fully off. Later when the device goes off, press and hold the Sleep/Wake button another time until you see the Apple sign.
  • If restarting your device doesn’t help then, force restart. Press and hold together the Sleep/Wake and Home keys for a minimum of ten seconds, until you see the Apple sign.
  • If force resuming of the instrument does not work then, try restoring all the previous factory settings by default. Restoring factory settings will erase all your data from the iPhone, so it is better to save all your files on your desktop with the help of USB cable.
  • If iTunes doesn’t identify your phone, then use recovery mode to restore the iPhone.Attach your iPhone with PC and open iTunes. Hold Home Key till you see connect to iTunes screen.

    Once your iPhone is linked, iTunes will open, and the next message is saying that iTunes has identified an iPhone in recovery mode will appear on the screen. If you have jibed your iPhone with iTunes, you will be capable of restoring your data and files from the back-up by:
  1. Attach your iPhone to your PC that has holdup of your device
  2. Fix the current form of iTunes on your iPhone
  3. Select File > Devices > Restore from Backup
  • What if your iPhone touch screen won’t work after following all these steps? If none of the guidelines work to fix the screen on your iPhone then, you can take the help of Apples’ Support.
    It’s because the physical damage of the screen cannot be excluded if you have unintentionally smashed your iPhone. In such a case you have to get your screen repaired with both glass and LCD screen.

You can visit an Apple service Centre, or you can arrange for a meeting at the Genius Bar in your resident Apple Retail Store and let a skilled person do the readjustment or replacement of the display.

If you have not bought the AppleCare plan, you are yet enclosed under a 1-year service contract which is standard for all Apple products.

But, make sure you do not break out your iPhone as this may cancel the contract of your phone. Otherwise, you can take the phone to the acknowledgeable repair shop where trained hands can estimate and fix the problem with no aggravation.

Touch screen instruments like iPhone, iPad, Tablets, etc. are not only costly but also very delicate and utterly smashed. Good care is, hence, necessary to evade faulty working of these touch screen gadgets and you may deliberate carry cases, and shielding screen covers for your iPhone or iPad.

I think it is quite clear from the above guidelines on how to fix the iPhone screen which is not working.  We have covered all the technical as well as general aspects of how to connect the iPhone on Wi-Fi.

The above article has very well explained all the possibilities of getting stuck with your Wi-Fi connection and how to resolve the issues related to that. If everything else fails, then let one of Apple’s experts take a look at your iPhone and diagnose the problem.

It’s likely that something has horribly gone wrong with your hardware because subsequently, disasters do occur even with branded products. And on that sorry note, we come to the end of our article on the iPhone touch screen not working.


A graduate of the IIMC, Diksha enjoys testing out new tech products and services. Her goal is to help others make more informed purchases of tech products and services. In her spare time, she enjoys traveling, watching movies, and listening to music. An ardent reader loves to be surrounded by technology.

1 thought on “How to Fix iPhone Touch Screen Not Working?”

  1. Awesome! I have this problem with my phone a lot, and it’s really frustrating. These tips will definitely come in handy next time! Thanks for tips!


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